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The Centre for Innovations in Business & Management Practice

Customer Experience Management Workshops

Bringing the latest Customer Experience Management thinking and techniques to you. A best next practice workshop delivered by 2 of the world’s leading experts in Customer Experience Management and Customer Loyalty. Did you know: 63% of consumers experienced an increase in heart rate when they thought about great customer service. Less than 5% of global companies get even close to…

Advanced Marketing Programme

Overview This programme is designed to empower you to unlock the latest developments within the world of marketing.  You will learn about best practices from around the world and how to apply them to your own organization.  It will enable you to use the knowledge to improve the strategic marketing practices within your organization. Who is this for? Marketing Managers…