Hello Everyone & Welcome,
I’m been meaning to launch a blog for a while now, but never got the time. With my Phd, job at the university, and the consulting work, it was just too hectic. Now that the PhD is out of the way, and I’ve got the summer off, I thought it was the best time to go for this. However, I want to make this a slightly different blog than what I’ve seen in many other sites. I don’t want to blog on a daily basis. Instead I want to only blog when I feel I have something really interesting and of value to blog about!!!
I suppose, as markers, we may talk about the value of creating a brand image, but often we forget this. I feel that it will be best to keep all those who read my blogs interested if I can offer something of value, without having too many disappointments.
Thanks for coming to my blog. Please do sign up for the RSS feeds, and do add me to your Linkedin & Twitter if you haven’t done so already. I promise to keep you entertained with exciting research and ideas on customer loyalty, customer satisfaction, customer experience management, B2B marketing, Social Media and many other areas.
Happy reading, and please feel free to post your comments.
Dr. Osman Khan
Linkedin: http://uk.linkedin.com/in/drosmankhan
Twitter: http://www.twitter.com/drosmanmkhan